Yes. There will be 2 emails sent out before the point expiry, including

Points Expiry - Warning
30 days before points expire

Points Expiry - Last Chance
3 days before points expire

Your total points
- Points earned
- Points redeemed
- Points approaching expiry are all displayed clearly in your account dashboard.

Each point earned is automatically tracked with a 12-month expiry, so you don’t have to calculate anything manually.

You can redeem your points directly through the SOTHYS Club widget on our website.

Just choose the reward you want, generate your discount code, and apply it at checkout when making a purchase.

Points must first be redeemed as a voucher, and the voucher can then be applied to normal-priced items only.
Promotional or discounted items are excluded to ensure we can continue offering the best deals and exclusive savings.

Use the same email address as your Sothys Club account during checkout at our flagship salon, and your points will be added to your account automatically.

Make sure your date of birth is filled in under your account details 30 days before your birthday.
At the start of your birthday month, you’ll automatically receive 500 points, valid for all items including promotional items.
Just apply the code at checkout to enjoy your birthday reward.

1. Share your unique referral link with your friend.
2. Your friend clicks the link and enters their email (or signs up) via the link.
3. Your friend makes their first purchase.
4. The referrer (you) will automatically receive the +500 referral points in their account dashboard once that purchase is completed.
5. The friend receives their reward - a discount coupon.