Shipping & delivery

Sothys Malaysia shipping partner, GD EXPRESS SDN BHD (GD-EX)

  • The shipping cost (included GST) would be as follows:
    • West Malaysia: RM10.00
    • East Malaysia: RM20.00
  • Schedule Delivery
    Customers should note that orders can only be shipped between Monday to Friday.
    Product ordered will be delivered to an address of your choice by SOTHYS Malaysia shipping partners.
  • Important Points on Shipping
    GD-Ex will hold the goods at their branch office if they cannot successfully deliver your parcel, please ensure you have provided a valid shipping address. It will be the responsibility of the buyer if there is any additional charges incurred for re-delivery.
  • Delivery Process and lead time
    1. Delivery will take up to 7-10 business days from date of purchase.
    2. Orders placed on Friday after 3PM and over the weekend will be processed on Monday and will be delivered out on Tuesday by our dedicated courier service, excluding public holidays.
    3. Delivery is not available for addresses with P.O. Boxes.
  • Order tracking and delivery status
    Alternatively, you can track your shipment here
  • Multiple address delivery
    We are currently only able to deliver to one delivery address per order. If you'd like to deliver to multiple addresses, please place a separate order for each unique address.
  • Do you ship internationally?
    No